Senior Customer Service Officer

We need conscientious individuals to ensure our sales floor is run effectively – which means meeting the needs of our customers and ensuring that sales opportunities are maximised. As such, you will lead, coach and supervise staff to deliver outstanding customer service, and assist in delivering the branch retail plan.

This challenging role calls for good personal judgement, confident reasoning skills and a tenacious, resilient approach. You will also be capable of adapting your style of communication to your audience, building excellent relationships with your staff and upholding the highest standards of service.