Positive About Disabled People

The diversity of our people reflects the diversity of the society we serve. We are committed to helping all of our people to achieve their career potential.

Each year, Jobcentre Plus recognises the positive steps we take to employ and develop people with disabilities by awarding us the Two Ticks symbol.

We embrace the spirit of the Two Ticks initiative and its five commitments, one of which is to guarantee an interview to applicants with a disability who meet the minimum job criteria. However, as the interview can often be the fifth stage of the process, we are committed to supporting candidates from the beginning.

So if you outline any particular needs you have on the application form, we can ensure your experience of the recruitment process is a positive one.

Minimum Criteria are the skills and/or qualifications that are required for a particular role and can be found on the website by clicking on the job title you are interested in. All roles require you to have at least 4 GCSE's or equivalent, including maths and English at Grade C or above, or a good level of customer service experience.

Everyone is asked some brief questions before the application process begins, one of which asks for confirmation of your right to work in the UK.

If you think you have been discriminated against, you can ask to see the minimum criteria for the role. This is part of our Candidate Charter which commits us to providing you with a transparent application process.

If you have any further questions, you are welcome to talk to our HR Resourcing team by calling 01923 688 866, text phoning 0800 587 0613 or emailing hr.resourcing-team@hsbc.com